For a new beginning
With the reopening of our Hotels in July 2020, MLL Hotels carry out an Action Plan that provides a technical and operational response to the challenges arranged by the COVID-19. This plan incorporates new work procedures focused on guaranteeing the accurate usage of the recommendations established by the main national and international health organizations.
The plan includes a set of protocols and preventive measures designed for staff, guests and visitors, and whose purpose is to reduce the risk of infection and spread of the disease in installations while ensuring the least possible repercussions on quality and variety of the services offered.
For the design of this Action Plan, MLL Hotels has established a health management committee that has unfailingly the advice of external companies in the hygienic-sanitary, risk prevention, security, and legal fields. This committee aims to establish, ensure, and adapt the appropriate measures for our clients, employees, and collaborators, paying special attention to the evolution of the situation generated by the pandemic.
Among other functions, the health management committee leads:
The Action Plan develops the protocols and actions that must be applied in the establishment with the aim of minimizing the risk of infection and spread of the disease according to 5 preventive measures:
The implementation of the preventive measures of the Action Plan requires an adaptation of the establishment's operational and service protocols based on 4 main objectives: